Análisis de la aplicación de automatización robótica de procesos (rpa) en el ámbito empresarial

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dc.contributor.advisorSánchez Delgado, Maritza Del Pilar
dc.contributor.authorGalvis Benitez, Marlon Andrey
dc.coverage.spatialCúcutaspa
dc.creator.emailgalvismarlon25@gmail.comspa
dc.date.accessioned2024-02-01T22:52:18Z
dc.date.available2024-02-01T22:52:18Z
dc.date.created2024-01-01
dc.description.abstractLa Automatización Robótica de Procesos (RPA) es una tecnología clave en la transformación digital empresarial, ya que se destaca por liberar recursos humanos, reducir costos y mejorar la eficiencia. Este artículo analiza la aplicación de la RPA en el ámbito empresarial. Partiendo de la descripción del concepto de RPA, su impacto en el área empresarial, los criterios para determinar qué tareas pueden automatizarse, los beneficios que trae consigo la implementación de esta tecnología, al igual que las herramientas existentes en el mercado para desarrollarla, y finalmente se presentan casos de estudio exitosos, como el de una empresa de distribución de energía "Copel Distribuição S.A", un proveedor de telecomunicaciones móviles "Telefónica O2" y una entidad Bancaria como Bancolombia, evidenciando mejoras significativas en la eficiencia operativa y el retorno de inversión.spa
dc.description.abstractenglishRobotic Process Automation (RPA) is a key technology in business digital transformation, as it stands out for freeing up human resources, reducing costs and improving efficiency. This article analyzes the application of RPA in the business environment. Starting from the description of the concept of RPA, its impact on the business area, the criteria to determine which tasks can be automated, the benefits that the implementation of this technology brings, as well as the existing tools on the market to develop it, and finally Successful case studies are presented, such as that of an energy distribution company "Copel Distribuição S.A", a mobile telecommunications provider "Telefónica O2 and a banking entity like Bancolombia, evidencing significant improvements in operational efficiency and return on investment.spa
dc.description.sponsorshipUniversidad Libre -- Ingeniería, Arquitectura, Urbanismo y Afines -- Ingeniería en Tecnologías de la Información y las Comunicacionesspa
dc.formatPDFspa
dc.identifier.urihttps://hdl.handle.net/10901/28315
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dc.rights.accessrightsinfo:eu-repo/semantics/openAccessspa
dc.rights.coarhttp://purl.org/coar/access_right/c_abf2spa
dc.rights.licenseAtribución-NoComercial-SinDerivadas 2.5 Colombiaspa
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/2.5/co/spa
dc.subjectAutomatización robótica de procesosspa
dc.subjectMetodologíaspa
dc.subjectRobotsspa
dc.subjectRPAspa
dc.subjectProcesosspa
dc.subjectInteligencia artificialspa
dc.subjectMejora de procesosspa
dc.subjectEmpresaspa
dc.subjectTransformación digitalspa
dc.subjectProcesos empresarialesspa
dc.subject.lembAutomatizacionspa
dc.subject.subjectenglishRobotic process automationspa
dc.subject.subjectenglishRPAspa
dc.subject.subjectenglishProcessesspa
dc.subject.subjectenglishRobotsspa
dc.subject.subjectenglishMethodologyspa
dc.subject.subjectenglishArtificial intelligencespa
dc.subject.subjectenglishProcess improvementspa
dc.subject.subjectenglishCompanyspa
dc.subject.subjectenglishDigital transformationspa
dc.subject.subjectenglishBusiness processesspa
dc.titleAnálisis de la aplicación de automatización robótica de procesos (rpa) en el ámbito empresarialspa
dc.title.alternativeAnalysis of the application of robotic process automation in the business environmentspa
dc.type.coarhttp://purl.org/coar/resource_type/c_7a1fspa
dc.type.driverinfo:eu-repo/semantics/bachelorThesisspa
dc.type.hasversioninfo:eu-repo/semantics/acceptedVersionspa
dc.type.localTesis de Pregradospa

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